Phishing and Fraud

As an mBox customer you may receive emails suggesting your account will be suspended or may expire and are directed to open an attachment or to go to a strange website to renew your account. These are attepts to "phish" for your credit card details or install a virus. The emails have NOT been sent by mBox and are fraudulent. The following points will help identify legitimate emails from mBox:

• All renewal requests will come from payments@mbox.com.au
• mBox staff will never ask you to supply your credit card or account (login/password) details in an email.
• All renewal emails will direct you to go to the mBox website https://www.mbox.com.au, if the website is different from this (eg http://www.nbox.com, http://www.mbox.tz) then this is a fraudulent email.

• Microsoft: Help prevent identity theft from phishing scams
• Anti-Phishing Work Group
• FTC: How not to get hooked by phishing
• TrendMicro (Antivirus)