Support

Welcome to the support area. Each sections is broken down by service to assist you to find what you're looking for quickly. If you cannot find what you are looking for please do not hesitate to use our email service@mbox.com.au.


User Toolbox   MessageIn (Incl. Fax, Gold and Platinum Plans)   MessageOut

Login My Account

Forgotten Password

Service Bulletins

Network Status

Your Privacy

Terms and Conditions

Phishing Fraud and Spam

 

General Questions

Number Porting

Getting Started

Faxes

Voicemail

Email Settings

Webmail

Historical Plans

Message Encryption

 

Broadcast Centre

General Questions

Getting Started

Quick Fax / SMS

User List

Business Lists

Media Lists

Government Lists

Broadcast Error Codes

International Fax Rates

International SMS Rates

Sending via Email

Email to Fax

Email to SMS

Email Authentication

Microsoft Office Internet Fax

         
Contact Support

Open Monday to Friday
(Except Public Holidays)

8:00AM - 6:00PM (E.S.T)

Email: service@mbox.com.au

Phone: 1300 790 310


Direct Deposit Details

Account Name: mBox Pty Ltd

Bank: National Australia Bank

Account Number: 86 713 7122

BSB Number: 086 006

 

Please email us a receipt for this payment once it is processed and put your username in the desciption field so that we know where the payment is coming from.


 
Broadband DSL

General Help

ADSL 1 FAQ

ADSL 2+ FAQ

Shaping & Traffic

Dial-Up Help

DSL Application Forms


DSL Standard Form of Agreement

SFOA Summary

DSL General Terms & Conditions

DSL Service Schedule

 
SecureMail

Email Settings

Webmail Tutorial

Outlook Express Setup


SMSMail

Login

Recharge Credits

General Questions

SMS Notifications

Quick SMS

 

MessageX API

API Specification and Examples